If you've had a roadside emergency such as a breakdown, flat tire, or locked your keys in your car, you can claim for the expenses incurred. You’ll need to make the claim within 12 months.
If you have our Roadside Plus insurance package, you can be reimbursed up to $50 for emergency roadside expenses. There is a limit of two claims per policy term.
Roadside emergencies that qualify for repayment include:
If your vehicle has been towed due to a mechanical breakdown (not a motor vehicle crash), coverage includes the cost of the tow truck attending, but not the cost of parts or supplies including gasoline, oil, batteries and tires.
You can report your emergency roadside expense claim online - this is the quickest and easiest way to receive your reimbursement.
Report a claimYou can also download and complete our Emergency Roadside Expense Repayment form and mail it to
ICBC Emergency Roadside Expense
405-10470 152nd Street
Surrey BC V3R 0Y4
Once your claim has been processed, you should receive your reimbursement promptly.
You may want to setup an Electronic Funds Transfer (EFT) to have your claim payments deposited directly into your bank account. Find out how to set up direct deposit.
ICBC respectfully acknowledges that we are privileged to live and work on the traditional and ancestral homelands, both unceded and treatied, of Indigenous Peoples and Nations across British Columbia, each with their own unique traditions, histories and cultures.
We're committed to learning how to better partner with Indigenous communities to further reconciliation. We support employees on their individual paths towards reconciliation and encourage expressions of Indigenous culture at the workplace. We recognize that we are early in our reconciliation journey and will provide more information on the actions we're taking as we progress.